Privacy Policy

Introduction

SFM Springfield Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website or services.

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include your name, address, phone number, email address, and details about your masonry project. We may also collect payment information when you hire us for services.

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and information about how you interact with our site. We may use cookies and similar technologies to enhance your experience and gather this information.

How We Use Your Information

We use the information we collect to provide and improve our services, including communicating with you about your project, scheduling appointments, providing estimates, and processing payments. We may also use your information to send you updates about our services, special offers, or other information we think may interest you.

Your contact information helps us stay in touch about your project status, answer your questions, and provide customer support. We may also use your information for internal business purposes such as analyzing trends, improving our website, and understanding how customers use our services.

Information Sharing

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors, scheduling systems, or email service providers. These service providers are required to protect your information and use it only for the purposes we specify.

We may also disclose your information if required by law, to protect our rights or property, or in connection with a business transaction such as a merger or sale of our company.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security. We use industry-standard security practices and regularly review our security procedures.

Your Rights and Choices

You have the right to access, update, or delete your personal information. If you would like to review or change the information we have about you, or if you would like to opt out of marketing communications, please contact us using the information provided below. You can also control cookies through your browser settings.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and analyze how our site is used. Cookies are small files stored on your device that help us remember your preferences and understand site traffic patterns. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SFM Springfield Masonry
1310 E Edwards St
Springfield, IL 62703
Phone: (217) 210-0841
Email: support@springfieldmasonryco.com